I published my third novel on Kindle
last December, my first KDP Select title. Sales went well, and the
downloads on free days were good. I'm not sure the increased exposure
of KDP Select is worth not being able to publish on Nook and
Smashwords, but that's for another article.
In February a review was posted
pointing out two rather minor historical inaccuracies and questioning
the plausibility of the heroine – a strong, self-confident woman –
in the 1920's. The reviewer ended saying “A good read if the
historical inaccuracies won't bother you.” Sales tanked and
even free days were disappointing.
The reviewer opined, “Helen is
just out of college, on her own, and studying to pass the bar.
There's a scene where she confronts Jack's editor with all the
astuteness and shrewdness of a well experienced female attorney of
today. I found that characterization to be a little off for 1928,
when woman had barely obtained the right to vote 8 years previously.
Helen is just too modern a woman for the time.”
I couldn't disagree more. Women of the
1920's and 1930's were shattering boundaries and stereotypes in all
areas of American society. Those same strong women, and their
daughters, became “Rosie the Riveter” and made it possible for
our men to fight and win the second world war. My grandmother was one
of them. If you don't like strong, intelligent, female characters,
you will not like my books.
The historical inaccuracies pointed out
were very minor scenes that didn't impact the story. The reviewer
wrote, “Ambulance medics hook up an IV before the person who was
shot was loaded into the ambulance. Not in 1928, thank you.”
*Spoiler Alert* The reference was from a powerful scene where the
main character is shot. When the heroine climbs into the ambulance
the description said, “Jack was strapped to a gurney
with a tube in his arm and a mask over his face.” I have edited the
manuscript in preparation for paperback release to say, “Jack was
strapped to a gurney, unconscious.”
Again, the reviewer wrote,
“The doctor cautions the wounded person they
have to be concerned about infection and he'll give him antibiotics.
*sigh* Penicillin was discovered in 1928, so at best he would have
told him they'd give him sulpha drugs and penicillin, but I doubt it
was widely available yet.” The reviewer is
correct. The doctor's dialog, “We'll need to keep you in traction
for a couple of days and give you some antibiotics as a precaution,
but then I think we can put you in a cast and let you go home.” was
ahead of it's time by a few years. I have omitted “and give you
some antibiotics as a precaution” in the current version.
The two inaccuracies do
not impact the plot in any way, but are window dressing in two short
scenes. But accuracy is important and I am embarrassed that after all
my historical research of Charlotte, North Carolina in 1928, I failed
to check the medical procedures of that time more diligently. But it
shows the power of a single review to effect book sales, which is my
point.
With reviews posted on the
product page they have a far greater impact on sales than ever
before. You may see a review in the paper, on a blog, or in a
magazine, and it may lead you to look at the book. But when you are
on the page to buy a book and you see a review right below it, it has
impact. It would be as if reviews were posted over the shelves in
your local bookstore. That point of sale bump can change someone's
decision to buy or not buy. It is why publishers include review
blurbs in books and on advertising.
In the case of Amazon
reviews, or reviews on any book site from B&N to Smashwords, that
impact is huge. People will pass over the official,
publisher-approved reviews and look to the customer reviews with much
more interest. But unfortunately very few people return to the point
of purchase after reading and take the time to write a review.
Therefore most of the reviews posted are by true fans gushing over
how good their favorite author is, or people with an axe to grind.
The customer reviews have a greater impact on sales than is
justified, in my opinion, but it is the nature of things.
I am very mindful of the
impact of what I write on the books and authors I review. I often
decline to review a title I didn't particularly like. I would rather
write recommendations of good literature than waste my time writing a
bad review. I also often re-post my reviews on Amazon. That is
important. In the case of .45
Caliber Jitterbug there are only two
reviews. That gives a single review a greater amount of impact. The
more reviews posted on a title the less any one review's impact is
and more divers opinion is beneficial to someone thinking of
purchasing.
I am getting back to
reading, and writing reviews here and on other sites, after spending
the last few months consumed with caring for my son and promoting the
amazing #IndiesUnite4Joshua
campaign on IndieGoGo.com. He continues in treatment, but life
marches on. The support of my fellow indie authors has been
astounding and I will be showcasing some of those authors.
In the meantime, go write
a review of a book you read recently. It doesn't need to be long, or
detailed, or high literature. You can simply post, “I really liked
this.” Just be honest and genuine and share your opinion. In
diversity we find balance – in many voices, truth.
Read, write, share.

I love your honesty, Max, and how you tackled each point of the review.
ReplyDeleteI agree it is important to get the facts straight for a story, but I'd like to take a step back . Yours is a book of fiction set in historical times. It's not a treatise, nor do you profess to be a historian.
These inaccuracies are minor and did not affect my enjoyment of your book in the least. Part of the magic of reading is to suspend belief to some degree unless the error is so jarring it completely pulls me out of the story. I used to be much more of a pedant, but reading fiction that way can be exhausting because you are always on the lookout for the "Ah-ha, that's wrong!" moment.
Overall, most indie authors I know are trying their very best to put out a book that is error-free - no holes in plot, no factual inaccuracies, no grammatical errors, etc. Add to that all the other things they do that are not 'story' related such as marketing, book cover design, formatting, and you have a cup that runneth over.
These are not excuses to be sloppy, but I know indie authors are learning as they go, as you are by making changes to your next version of .45 Caliber Jitterbug. I'm in the same boat, as were many of the 'big' authors when they started. Each book, and each version of a book will improve. If it doesn't, then we are not doing our jobs. It means we knew it all when we started, and that is certainly not the case.
The important thing is you have written a book, and you have it out there. To expose your writing to the world means you invite adoration, criticism, and everything in between. It's easy to pick apart a book for minor inaccuracies when you don't know the heart, sweat, and tears that goes into writing one.
Right or wrong, I will not write a bad review for another author. I am not the watchdog for readers. The consequence to the author of a bad review is much greater than someone buying a book for 2.99 and not liking it. It's the author's livelihood at stake, and that is not something I ever want to jeopardize.
I don't write reviews often enough for various reasons - guilty! And you're right, they don't need to be long commentaries -- which reminds me I owe you a couple ;)
eden
Thanks, Eden. My main point, which I rambled around, is the subjective nature of literature and the impact a single review can have in a market of one click purchasing. We all have opinions, what we like and don't like, and we all take different things away from anything we read. The more reviews a book has the more divers and balanced the whole review process becomes, aiding the potential reader and lessening the impact of a single review. The best thing you can do for a fellow author is to post a review, even more than sharing the buy link. The final decision to buy a book often rests on the reviews posted on the book's page.
ReplyDeleteSupport indie authors. Read their books, write a review, and share with friends. ;)
Wow That is so true! I never realized how few reviews there are for some really great books on like say Amazon. You know people are out there reading these books and you wonder where are the reviews? I've started writing up my own reviews (on goodreads and a blog) and found I really enjoy it. Getting better at it I think, and will continue to do more in the future.
ReplyDeleteI find that I look at the reviews as well more in terms of other people like me rather than strictly the publishers reviews. I mean yes the novel could be as great as they say it is, but I like to know Joe Schmo thought so too. Helps to give me an idea as well if I may like it if the reviewer points out what they did or did not like about the work.
Good for you, Manda. Kindle has a nice rating pop-up at the end of books, which is nice, but people rarely return to the purchase page after they've read a book to post a review. A lot of sites like Smashwords send out email reminders to purchasers to return and post a review, but few do. It's a great way to have your opinion heard, by perspective readers and the author (we all read the reviews, I promise). And for authors it's a great way to get your name into the minds of readers. If they like your reviews they may just look you up and try one of your books ;)
Delete